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If you've got a problem or a question that needs answering, we're here to help.

Customer Support

Our telephone lines are open Monday to Friday, 9am to 5pm and if you send us an email, we aim to get back to you by the end of the next working day.

If you've bought your Sage software and services through a Business or Accountant Partner, we recommend that you contact them directly.

If you've bought mid-market or enterprise-level software directly from us, please select the 'Business Partner Support' panel below.

Customer Care

Please contact our Customer Care team if you have an after-sales enquiry and want to talk to us about issues such as delivery, returns and other non-technical product issues.

Training Support
Customer training support Business Partner support

Small Business

Mid Market

Accountant Support and Customer Care
Business Partner Support
Sage 1000 and Line 500
MMS
Sage Line 100
Sage 200
Sage Construct
Manufacturing
Sage Retail
  • Telephone: 0845 111 7733
  • Fax: For Sage MMS or Sage Line 100 issues please fax 0845 245 0289. For all other issues please fax 0118 927 0605.
  • Email: retail.support@sage.com
SalesLogix
Sage CRM
Support for overseas customers of Sage 1000 and Sage Line 500

USA

Canada

France

Germany/Holland

If you are interested in purchasing our software and services or if you'd like some help or advice, there are a number of ways you can get in touch with us.

Buying our software and services
Buy online
New business enquiries:
  • Telephone: 0800 44 7777
General sales enquiries
Sage Line 100, Line 200, Line 500, Sage 1000 Suite, Sage 200 Suite, Sage CRM, Sage SalesLogix, MMS, Manufacturing, Construction and Sage PayPoint enquiries
Accountants in practice

Here are the best ways to get in touch with us if you're an accountant in practice or one of our Accountant Partners:

Telephone: 0845 111 11 11
Fax:  0845 2450285
Email: accountants@sage.com

 

Overseas enquiries

If you live outside the UK and would like information about how you can buy Sage software and services in other countries, please visit our global website.

Postal addresses
General Correspondence

Please use the address of our corporate headquarters in Newcastle for general enquiries, including correspondence to our Customer Care department:

Sage (UK) Limited
North Park
Newcastle upon Tyne
NE13 9AA

Our Winnersh office

Sage (UK) Limited
Sage House
Wharfedale Road
Winnersh
Wokingham
Berkshire
RG41 5RD

Our Manchester office

Sage (UK) Limited
Building 3
Exchange Quay
Salford Quays
Manchester
M5 3ED

Paying your account
Paying your account by cheque

If you want to pay your account by cheque, please remember to write your account reference on the reverse of the cheque. This helps us to process your payment faster.

Please make cheques payable to Sage (UK) Limited and send them to us at:

Sage (UK) Limited
PO Box 4598
Worthing
BN11 9BU

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Sage (UK) Limited, a company registered in the United Kingdom, with registered number 01045967 and with its registered office at North Park, Newcastle Upon Tyne NE13 9AA.

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