Documents and downloads
To help you understand the key benefits of using ACT! by Sage,
we've put together a series of brochures, datasheets, white papers
and other resources:
Software Information
ACT! Upgrade Feature Chart
A simple list of features split in to key areas showing the
comprehensive range of benefits in both ACT! and ACT! Premium.
ACT! Tier Comparison Chart
Choose the functionality that best fits your business: check out
the features in ACT! and ACT! Premium to find out which best
meets your needs.
Technical Guides
Architecture, Customisation, and Integration Technical
Guide
Discusses the ACT! product family architecture, deployment methods,
customisation and integration capabilities with other products.
This guide is intended for IT managers or system administrators
who want to better understand the underlying platform and
capabilities.
ACT! by Sage 2009 Product Family Security Model Technical
Guide
Explains the ACT! security model, including descriptions of the key
features, capabilities, and concepts.
This document is intended for current ACT! customers and
potential customers performing functional and technical evaluations
of the product, and is based on functionality available in ACT! by
Sage Premium 2009.
Keys to a Successful ACT! Deployment Technical
Guide
The key to a successful deployment is to provide the optimum access
method(s) corresponding to the user needs in the organisation.
This Technical Guide explores various deployment scenarios
possible with ACT! Solutions.
Synchronisation Architecture Technical Guide
Provides an overview of the ACT! sync model, including a
description of the key features, abilities, and concepts. It's
directed at current users and potential customers who want
to perform a functional and technical evaluation of the
product.
Diagrams and examples are provided where appropriate, as well as
greater detail on Internet synchronisation, setup and
configuration.
Microsoft® Terminal Server and Citrix® Presentation Server
Deployment Environments Technical Guide
Explores the benefits of deploying ACT! Premium through Terminal
Services, outlines deployment requirements and recommendations, and
provides installation and performance tips.
This guide is intended for IT Administrators who are considering
deploying ACT! using Microsoft Terminal Services, with or without
Citrix.