Sharing data for a unified view of the
customer
The Sage 200 Suite helps your people access
a more concise, accurate and complete view of your customers and
their every interaction with your organisation. Information such as
credit limits, buying patterns and queries are easily accessible –
improving customer communication and service.
Effective process management
The Sage 200 Suite includes the applications needed to manage
information and processes in every part of your business.
For example, it supports you in managing the whole process of
customer acquisition – from the initial marketing campaign and lead
generation, through the quotation process to successfully winning
the order – through to order fulfilment and flowing on to providing
outstanding customer service in the future.
Fast return on investment
All the
applications within the Suite can be quickly deployed and mapped to
specific business requirements, ensuring that you are up and
running quickly with software that’s right for your business.
Flexibility and choice
All
components of the Sage 200 Suite are designed to work together,
minimising interoperability issues. In addition, your business
benefits from simplified ownership and a single point of contact
and accountability.
Easy customisation
As well as having
options to configure applications, in many cases the software can
be customised fully by a Sage Business Partner to suit particular
business processes.
Supporting industry-specific
operations
Sage 200 supports operations
specific to particular industries, notably construction,
manufacturing, retail, wholesale and distribution, giving you
access to wide range of software options and ensures that you
benefit from fully integrated operations.
Better targeted marketing
Tools within Sage 200 CRM will allow customer and prospect data to
be segmented based on key buying information, such as by product or
seasonality, thus drive sales and make the best use of your
marketing budget.
Improved pipeline management
Using the pipeline management functionality, sales teams will be
able to effectively analyse and manage their sales pipeline, from
first contact to final sale.
Workflow management
The ability to manage business processes from initial contact to
product delivery and problem resolution.