Sage SalesLogix: fully customisable CRM software

Software as a Service (SaaS) or on-premise CRM? By choosing our Cloud edition, you get the best of on-premise and SaaS.

Traditional SaaS CRM offerings have been great for businesses who want to reduce their IT burden, avoid capital expenditures, and get their CRM solution up and running quickly. But, many hosted Saas solutions have disadvantages too, like being stuck in a proprietary platform, not being able to easily retrieve your valuable customer data, being locked in to long contracts and having to pay excessive costs for extra storage.

Leveraging Amazon's world-class Web platform, Amazon Elastic Compute Cloud™ (EC2™), Sage SalesLogix Cloud offers a full featured, standards-based CRM solution with full ownership and control of your data combined with payment flexability, access to data online and the ability to get up and running quickly.

• Advanced customisation capabilities
• Greater data storage for less
• Flexible subscription options
• Monitored secure servers - your data is secure and only accessible by you unlike other vendors

Ask about deploying Sage SalesLogix Cloud - and see why our solution is far better choice for your business than other CRM Cloud vendors.

Many of your staff may be office based, but increasingly more and more people need access to information when away from the office, so Sage SalesLogix gives you have the freedom to choose the solution that best fits your business requirements.

• Sage SalesLogix gives you a rich user experience on your mobile device allowing you to make the most of your time wherever you are
• Have access to prospect and customer information, whether you are in the office, at home, or on the road
• Extend the full range of Sage SalesLogix capabilities to your mobile device with the ability to adapt what you see to your unique needs
• If you prefer working on your laptop then Sage SalesLogix provides a full offline capability so you can take your data and solution with you
• SalesLogix Mobile runs on HTML5/CSS3-compliant browsers and supports iPhone 3.x and above, iPad, Android 2.1 and above and Blackberry v6.0

Helping to drive productivity across the entire organisation, Sage SalesLogix can give you the information you need to protect margins, reduce cost of sale, customer attrition and administration costs while also eliminating process bottlenecks.

Supporting strategic decision making, Management Information offers powerful business insight and reporting capabilities.

• Gain access to key performance indicators at all levels of your organisation
• Develop a deeper understanding of the performance of your business and the different teams within it
• See information represented graphically
• Use pre-built reports or build your own

Getting a new customer is only the beginning of what will hopefully be a long and profitable relationship.

Sage SalesLogix helps you to make every customer interaction more informative, more effective, and more profitable.

• Provide easy access to vital information, including historical and commercial data
• Define business processes, track cases and solutions, so that your team can resolve customer issues effortlessly
• Build in escalation procedures and workflows that ensure no task is overlooked
• A self-service web portal and an automated email management service mean that you can offer round the clock customer service
• Free your people up to focus more of their time on maximising customer satisfaction and driving customer loyalty
• Grow your business while also delivering best practice customer service

An invaluable tool for marketers, Sage SalesLogix supports your ability to plan, execute, and measure the success of marketing campaigns.

• Target campaigns more effectively with access to detailed information drawn from across your business
• Financial profiling, order information and the purchase history of customers, plus special interests or demographics can all be used to help create detailed profiles
• Create your own campaign lists or import mail house lists
• Drill down to specific activities including communications, opportunities, and responses
• Manage and track the exact marketing messages received by a specific target, for every element of every marketing campaign
• Create campaign templates and automate their roll out
• With instant and easy access to the status of each campaign you can keep track of your ongoing return on investment, as it happens

Provide your sales team with a single source of information that can help them to achieve their targets more effectively and efficiently.

Automated workflow and pipeline management capabilities let your sales team progress sales opportunities quickly and efficiently, while ensuring that data is effectively shared and can be accessed by anyone that needs it.

• In-depth sales analysis ensures that your sales efforts are directed towards the deals that will be most profitable to you
• Direct leads to the salesperson best qualified to assist
• Give your sales team the information they need in the office or on the move
• Free your sales people up to focus on their primary task, selling to customers
• Powerful, on demand reporting means that you always know what is going on.
• A single view of your data means that you never lose sight of an opportunity
• Decrease the administrative overhead on your salespeople through a single shared view of the sales situation