Sage CRM.com

A fully functional solution, SageCRM.com gives you a complete view of prospect and customer interactions through an On Demand solution that dramatically simplifies deployment and administration.

• Target prospects and build strong relationships with customers while delivering outstanding levels of service
• Give your team access to vital customer information in the office or on the move
• Driving efficiency through automation, you can provide your people with the data and processes they need to work effectively
• Offer excellent after sales service
• Highly configurable, SageCRM.com can easily be adapted to your distinct business requirements

Perhaps more than any other technology solution CRM depends upon everyone using the system. Minimise your training costs and get up and running quickly with our easy-to-use software.

• Everyone can easily get to the information and processes they need, speeding up workflows and reducing the possibility for error
• Displaying dashboard information in real-time eliminates the need to switch between screens, driving productivity
• Provide your people with rich contact and account information, embedded best practices, and sophisticated information management tools
• Accommodate complex processes cycles through powerful automation capabilities, improving effectiveness and helping to ensure nothing is overlooked when dealing with customers or prospects

Providing you with access to a range of fully integrated On Demand products and services, breaking down departmental silos, providing total visibility and control right across your organisation.

• Get up and running as soon as you log on to SageCRM.com
• No need for expensive IT infrastructure or in-house IT skills leading to lower total cost of ownership
• Have peace of mind as we securely host and manage your system for you
• Keep your costs under control with a single monthly fee
• Easily migrate to an in-house solution should your needs change
• Standard edition: £35 per user per month (subject to minimum 12 month contract)
• Advanced edition: £50 per user per month (subject to minimum 12 month contract)

Building on our many years experience we have created a solution that can meet the needs of many businesses straight away, but we also know that every business gains its competitive edge through its unique ways of doing things.

• Predefined reports and templates will meet the majority of your needs, so that you quickly begin to see real business benefits
• A highly configurable report designer lets you create reports and documents that match your exact needs
• Drive more sales by creating effective marketing communications, robust sales process automation, lead management, customer care, and reporting
• Configure various screens to meet your requirements and create various workflows to ensure internal procedures followed by all areas of the business, improving efficiency

Understanding what drives your business is the key to revenue growth and improving profitability.  With SageCRM.com you can identify and categorising your most profitable customers, understanding their priorities and how much they cost you to sell to and to keep.

• Protect margins, reduce cost of sale, customer attrition and administration costs, while also eliminating process bottlenecks
• Eliminate the duplication of information
• Leverage revenue opportunities by identifying who is most likely to buy which products or services and why
• Ensure that customer service level agreements are adhered to, pinpoint underlying issues and take corrective action accordingly
• Increase company-wide awareness of your customers needs, identify areas to improve product development and service delivery