Sage Blog

Georgie Cragg-James is a Senior HR Adviser for Sage HR Services

You may have seen a recent news report, highlighting the findings of a Business Link survey. The results revealed that two thirds of SMEs are failing to implement employment laws.

There were three reasons why:

• A quarter didn’t think it was their job to implement the law.
• A fifth weren’t sure how to do it.
• A third simply didn’t know what their legal obligations as an employer were.

I’m always interested to find out more about why businesses struggle to meet their legal obligations, but most of our customers agree that it’s clear, expert HR advice that helps them avoid employment law pitfalls and takes the pressure off them.

Failing to implement employment laws? How can this affect your business?

From the initial recruitment process through to people leaving your business, the entire employment cycle is governed by legislation. For example, there are employment laws concerning:

• Pre-employment residency and police checks.
• Discrimination, from the wording of your job advertisement through to employment practices.
• Grievance procedures, if an employee has a complaint.
• Retirement and redundancy.

Yes, this is a lot to think about and unfortunately simply being unaware of your human resources responsibilities is no defence. In fact failing to comply with the law could have serious consequences for your business:

• Employment tribunals that can be time consuming and stressful.
• Paying out fines and compensation, causing a financial burden on your business.
• A damaged business reputation that can result in lost customers.

So what can you do to stay on top of employment law?

A lot of businesses are concerned that staying legally compliant is too time consuming and holds them back from managing and growing their business. But it really is simply a case of putting the correct procedures in place now, making it easier for you to implement the regulations, and protecting your business for the future.

For a start, consider if you have documented processes around:

• Confirming employee’s entitlement to work in the UK, by checking and copying certain original documents.
• Providing compliant contracts of employment, no later than two months after the employee starts work.
• Adhering to the national minimum wage, the minimum level of pay allowed by law to most workers over the age of 16.
• Creating and distributing your staff handbook, providing your employees with valuable policies and procedures.
• Providing equal opportunity recruitment, by objectively matching the criteria of the job specification to the competencies, qualifications and skills of each applicant.
• Successfully managing poor performers legally, fairly and consistently, by having a structured process in place.
• Sensitively handling grievances, providing structured informal and formal avenues of communication.
• Having a clear retirement policy to provide consistency and clarity to leavers.

It really is worth setting some time aside now to help  save yourself time and hassle in the future.

Georgie Cragg-James, Sage People Advice Team

Senior Business Analyst, Gary Ging, is one the many people behind our Sage 50 Payroll and Sage 50 HR software. Here he talks about the role of customer feedback in getting the product right.

Gary Ging enjoying a well earned break

By the time you are reading this our new Payroll and HR 2010 products will have just been released and the R&D team will be all sitting around and relaxing with our feet up. Actually, that won’t be true because as soon as those products are released focus switches to our Payroll Year End project – there’s no time to rest for us…

But I digress, what I wanted to talk about was a couple of new features we’ve put into our 2010 products that I think a lot of people will benefit from.

One area we’ve looked at in our Payroll product is how you deal with the statutory payments for employees, such as sick pay, maternity and paternity pay. In Payroll 2010 it’s now a simple matter of entering one or two dates and the program will immediately tell you whether or not the employee is entitled to a payment, and if so, how much, and more importantly, if they aren’t entitled then why. Our Customer Services team say that processing statutory payments is a common theme on the helpline and they think that the improvements we have made will help a lot of our customers.

One of the many new features in HR 2010 is the ability to record employee holidays as a number of hours, as opposed to days. It’s a simple, straight forward, feature but this was the number one item on our customer wishlist and improves what, I think, is an already great product.

 We really do listen to and appreciate your feedback and suggestions and while there are a lot more great new features in both products please keep on telling us what you want to see in future versions, or, and this is just as important to me, what you don’t like in the current products – just because something is the way it is now doesn’t mean we can’t change it in the future if it means it will make better.