We’ve been in the business of helping businesses manage their finances, people, customers and suppliers and to plan for future success since 1981.
We have over 780,000 customers – more than any other company in our market. So, over the years we’ve built up a fair understanding of the issues and concerns our customers face.
Our software is developed in the UK, specifically for the UK market. Our experience in answering the millions of customer questions that come through our UK call centres mean we can support businesses by email, online, on the phone or in person. Our highly-trained people don’t work from pre-prepared scripts. We listen and take time to understand your business and your issues, so we can offer one-to-one advice and expertise.
We automatically provide 45 days free support for our software to help you get off to a good start. And there are options to extend that if you want to.
We apply our knowledge and expertise to constantly innovate and develop software and services for businesses of all sizes, from start-ups to multi-nationals. Listening to our customers means we add new features and improvements based on what you ask for.
Over 14,000 accountants in the UK use Sage software, making it easier for businesses to share information and get advice from their accountants. And as the leading provider of customer PAYE data to Her Majesty’s Revenue & Customs (HMRC), we help hundreds of thousands of businesses make the right payments on time and stay within the law.
And, through our national network of highly-trained, accredited partners we can offer advice, support and customised software to all sectors of UK business.
As a leading software company in your market, I would like to know why years (maybe a decade or two) down the line, your programmers can not design standard reports within Sage Accounts based on GAAP principles which has been around every longer? Sage 50 in great but where is the simple changes to keep in line with GAAP etc, thus help business owner/s understanding and managing their business on financial report produced monthly and not only wait for auditors to confirm it annually? Surely in today’s difficult economic environment live information is better than historical information.
Thank you for your feedback. I work on our Sage 50 Accounts software and I’m always consulting with our customers to see how we can develop our software to meet their changing needs. We also work closely with HM Revenue and Customs (HMRC) and with The Institute of Chartered Accountants in England and Wales (ICAEW) to ensure our software is compliant with legislation in the UK and Ireland.
You’re right; understanding business performance is incredibly important so we’ve made sure that Sage 50 Accounts customers can see real time information on how their business is performing as well as a snapshot of their cash flow. Using these features means that there is no need to wait monthly, or even annually, to get a true picture of your business.
We’re always pleased to hear from our customers and get their feedback. In fact, we have a Wishlist that you can add suggestions to (https://support.sage.co.uk/default.aspx?page=568&tab=2&accordion=1) , and these suggestions help us to develop our software.
Gareth Underwood, Sage 50 Accounts Team