Sage Blog

Welcome to our business blog


It’s not what you say, but how you say it!

Posted in: Customer Service
3,063 comment

Don’t just concentrate on what you say, think about your vocal and visual cues. In a series of posts, Sage Business Expert Liz McLaughlin looks at how you can improve your verbal, vocal and visual communication to improve your sales and customer service.

Three elements are communicated each time we speak:

  1. Verbal – the message itself, the words we say.
  2. Vocal – the intonation, projection and resonance that carries the words.
  3. Visual – what listeners see, our face and body.

CommunicationSo many of us concentrate on the words, the verbal aspect of communication; taking time to ensure we are as articulate as we can possibly be, believing that the words we use are the most important conveyor of the message we are endeavouring to impart. At school, we are taught to focus on our vocabulary, encouraged to learn new words at every opportunity. Our ability to use flowery, descriptive language and, to write and speak in a clear, concise and engaging way is meant to set us apart from our peers and will appeal to our listeners and readers. Whilst this is certainly true to some extent, research shows that our efforts would be better directed elsewhere.

Professor Albert Mehrabian, foremost expert in personal communications, conducted landmark studies surrounding the relationships between these three elements and the differences in belief among them. His research found that the degree of consistency among the three elements is what determines the level of confidence. Ultimately, what we want when we communicate is to be understood.

So, what is your estimate of how much weight each of the elements conveys when you’re speaking to persuade a listener? Which carries the most weight? Allocate a percentage against each in order to come up with a total of 100%:

Verbal: ___________________ %

Vocal: ____________________%

Visual: ____________________%

Professor Mehrabian found that when an individual’s verbal, vocal and visual elements conveyed messages that were inconsistent with one another, the verbal cues were dominant only 7% of the time, the vocal dominated 38% of the time and the visual cues were the primary carrier of trust 55% of the time!

So here we were, thinking the words we use are the most important elements in communication, when in fact they are the least powerful, being far outweighed by our vocal and visual cues. What we need to ensure, if we are to communicate effectively and engage with our listeners, is that all three elements are working together and are conveying the same message.

“I’m really happy to see you” – in order to be believed, these words need to be said in an energetic and warm tone, perhaps with emphasis on the ‘really’ and need to be visually backed up with a full and genuine smile. Without either one of the latter two, it is very clear that the words are not to be believed. More importantly still, the genuine smile is the element that is critical to belief.

The excitement and enthusiasm of the voice combine with the energy and animation of the face and body to reflect the confidence and conviction of what’s said.

When we’re nervous, awkward or under pressure, we tend to relay inconsistent messages. “I’m really excited to be here!” for example, if accompanied with a downward look, clasped hands and a haltering, tremulous voice, just won’t be believed. Voice and the delivery are all parts of a whole – a whole that must be integrated to convey a consistent message.

When presenting an idea or something you wish the listener to buy into, you need energy for the message to be taken on board. Some people have great ideas, but they lack the delivery skills (verbal, vocal and visual). Others have great delivery skills, but lack the content, the verbal.

Inconsistent messages are probably the greatest barrier to effective communication, so try to ensure your visual clues, coupled with your vocal clues, work together to support what it is you are saying.

Improving your eye communication (part 2)

Better body language in business (part 3)

Take your listeners on a roller coaster ride! (part 4)

Posted in: Customer Service
3,063 comment

Liz McLaughlin

Liz McLaughlin

Liz is a leading provider of customer service consultancy and training, She is a specialist at maximising client relationships and ensuring employee satisfaction, understanding that positive, motivated employees and excellent customer service are inextricably linked. Find out more and read best practice tips and guidance atwww.juicygrape.co.uk.

Comments

We may use the information you provide to get in touch with you about your business needs. If you’d like to find out more about how we use your details please visit our privacy policy here.

  • http://gmprofessionalaccountants.Co.uk Accountant London

    it\’s very good thank you

  • http://www.foukariddim.fr/images/moncler/ doudoune moncler pas cher

    {
    {I have|I’ve} been {surfing|browsing} online
    more than {three|3|2|4} hours today, yet I never found any interesting
    article like yours. {It’s|It is} pretty worth enough for me.
    {In my opinion|Personally|In my view}, if all {webmasters|site owners|website owners|web owners} and bloggers made good content as you did, the {internet|net|web} will be {much more|a lot more} useful than ever before.|
    I {couldn’t|could not} {resist|refrain from} commenting.
    {Very well|Perfectly|Well|Exceptionally well}
    written!|
    {I will|I’ll} {right away|immediately} {take hold of|grab|clutch|grasp|seize|snatch} your {rss|rss feed} as I {can not|can’t} {in finding|find|to find}
    your {email|e-mail} subscription {link|hyperlink} or {newsletter|e-newsletter} service.
    Do {you have|you’ve} any? {Please|Kindly} {allow|permit|let} me {realize|recognize|understand|recognise|know} {so that|in order that} I {may just|may|could} subscribe.
    Thanks.|
    {It is|It’s} {appropriate|perfect|the best} time to make some plans for the future and {it
    is|it’s} time to be happy. {I have|I’ve} read this post and if I could I {want to|wish to|desire to} suggest you {few|some} interesting things
    or {advice|suggestions|tips}. {Perhaps|Maybe} you {could|can}
    write next articles referring to this article. I {want to|wish to|desire to} read {more|even more} things about it!|
    {It is|It’s} {appropriate|perfect|the best} time to make {a few|some} plans
    for {the future|the longer term|the long run} and {it is|it’s}
    time to be happy. {I have|I’ve} {read|learn}
    this {post|submit|publish|put up} and if I {may just|may|could} I {want
    to|wish to|desire to} {suggest|recommend|counsel} you {few|some} {interesting|fascinating|attention-grabbing} {things|issues} or {advice|suggestions|tips}.
    {Perhaps|Maybe} you {could|can} write {next|subsequent} articles {relating to|referring to|regarding} this article.
    I {want to|wish to|desire to} {read|learn} {more|even more} {things|issues} {approximately|about}
    it!|
    {I have|I’ve} been {surfing|browsing} {online|on-line} {more than|greater than} {three|3} hours {these days|nowadays|today|lately|as of late},
    {yet|but} I {never|by no means} {found|discovered} any {interesting|fascinating|attention-grabbing} article like yours.
    {It’s|It is} {lovely|pretty|beautiful} {worth|value|price} {enough|sufficient}
    for me. {In my opinion|Personally|In my view}, if
    all {webmasters|site owners|website owners|web owners} and bloggers made
    {just right|good|excellent} {content|content material} as {you did|you probably did}, the {internet|net|web} {will be|shall be|might be|will probably be|can be|will likely be} {much more|a lot more} {useful|helpful}
    than ever before.|
    Ahaa, its {nice|pleasant|good|fastidious} {discussion|conversation|dialogue} {regarding|concerning|about|on the topic of} this {article|post|piece of writing|paragraph} {here|at this place} at this {blog|weblog|webpage|website|web site}, I have read all that, so {now|at
    this time} me also commenting {here|at this place}.|
    I am sure this {article|post|piece of writing|paragraph} has touched all
    the internet {users|people|viewers|visitors}, its really really {nice|pleasant|good|fastidious} {article|post|piece of writing|paragraph} on building up new
    {blog|weblog|webpage|website|web site}.|
    Wow, this {article|post|piece of writing|paragraph} is {nice|pleasant|good|fastidious}, my
    {sister|younger sister} is analyzing {such|these|these kinds of}
    things, {so|thus|therefore} I am going to {tell|inform|let know|convey} her.|
    {Saved as a favorite|bookmarked!!}, {I really like|I like|I love}
    {your blog|your site|your web site|your website}!|
    Way cool! Some {very|extremely} valid points! I appreciate you {writing this|penning this} {article|post|write-up} {and the|and also the|plus the} rest of the {site
    is|website is} {also very|extremely|very|also really|really} good.|
    Hi, {I do believe|I do think} {this is an excellent|this is a great} {blog|website|web site|site}.
    I stumbledupon it ;) {I will|I am going to|I’m going to|I may} {come back|return|revisit} {once again|yet again} {since I|since i have} {bookmarked|book marked|book-marked|saved as a favorite} it.
    Money and freedom {is the best|is the greatest} way
    to change, may you be rich and continue to {help|guide} {other people|others}.|
    Woah! I’m really {loving|enjoying|digging} the template/theme of
    this {site|website|blog}. It’s simple, yet
    effective. A lot of times it’s {very hard|very difficult|challenging|tough|difficult|hard} to get that “perfect balance”
    between {superb usability|user friendliness|usability} and {visual appearance|visual appeal|appearance}.

    I must say {that you’ve|you have|you’ve} done a {awesome|amazing|very
    good|superb|fantastic|excellent|great} job with this.
    {In addition|Additionally|Also}, the blog loads {very|extremely|super} {fast|quick} for me on {Safari|Internet explorer|Chrome|Opera|Firefox}.
    {Superb|Exceptional|Outstanding|Excellent} Blog!|
    These are {really|actually|in fact|truly|genuinely} {great|enormous|impressive|wonderful|fantastic} ideas in {regarding|concerning|about|on the topic of} blogging.
    You have touched some {nice|pleasant|good|fastidious} {points|factors|things} here.
    Any way keep up wrinting.|
    {I love|I really like|I enjoy|I like|Everyone loves} what you
    guys {are|are usually|tend to be} up too. {This sort
    of|This type of|Such|This kind of} clever work and {exposure|coverage|reporting}!
    Keep up the {superb|terrific|very good|great|good|awesome|fantastic|excellent|amazing|wonderful} works guys I’ve
    {incorporated||added|included} you guys to {|my|our||my personal|my own} blogroll.|
    {Howdy|Hi there|Hey there|Hi|Hello|Hey}! Someone in my {Myspace|Facebook}
    group shared this {site|website} with us so I came to {give it a look|look it over|take a look|check it out}.
    I’m definitely {enjoying|loving} the information. I’m {book-marking|bookmarking} and will be tweeting this to my followers!
    {Terrific|Wonderful|Great|Fantastic|Outstanding|Exceptional|Superb|Excellent}
    blog and {wonderful|terrific|brilliant|amazing|great|excellent|fantastic|outstanding|superb} {style and design|design and style|design}.|
    {I love|I really like|I enjoy|I like|Everyone loves} what you guys {are|are usually|tend to be} up too.
    {This sort of|This type of|Such|This kind of}
    clever work and {exposure|coverage|reporting}! Keep
    up the {superb|terrific|very good|great|good|awesome|fantastic|excellent|amazing|wonderful} works guys I’ve {incorporated|added|included}
    you guys to {|my|our|my personal|my own} blogroll.|
    {Howdy|Hi there|Hey there|Hi|Hello|Hey} would you mind {stating|sharing} which blog platform you’re {working with|using}?
    I’m {looking|planning|going} to start my own blog {in the near future|soon} but I’m having
    a {tough|difficult|hard} time {making a decision|selecting|choosing|deciding} between BlogEngine/Wordpress/B2evolution and Drupal.
    The reason I ask is because your {design and style|design|layout} seems different then most blogs and I’m looking
    for something {completely unique|unique}.
    P.S {My apologies|Apologies|Sorry} for {getting|being} off-topic but I had to ask!|
    {Howdy|Hi there|Hi|Hey there|Hello|Hey} would you mind
    letting me know which {webhost|hosting company|web host} you’re
    {utilizing|working with|using}? I’ve loaded your blog in 3
    {completely different|different} {internet browsers|web browsers|browsers} and I must say this blog
    loads a lot {quicker|faster} then most. Can you {suggest|recommend} a good {internet hosting|web
    hosting|hosting} provider at a {honest|reasonable|fair}
    price? {Thanks a lot|Kudos|Cheers|Thank you|Many thanks|Thanks}, I appreciate it!|
    {I love|I really like|I like|Everyone loves} it {when people|when individuals|when folks|whenever people} {come together|get together} and share {opinions|thoughts|views|ideas}.
    Great {blog|website|site}, {keep it up|continue the good work|stick with it}!|
    Thank you for the {auspicious|good} writeup. It in fact was a amusement account
    it. Look advanced to {far|more} added agreeable from you!
    {By the way|However}, how {can|could} we communicate?|
    {Howdy|Hi there|Hey there|Hello|Hey} just wanted to give
    you a quick heads up. The {text|words} in your {content|post|article} seem to be running off the screen in {Ie|Internet explorer|Chrome|Firefox|Safari|Opera}.
    I’m not sure if this is a {format|formatting} issue or something
    to do with {web browser|internet browser|browser}
    compatibility but I {thought|figured} I’d post to let you know.
    The {style and design|design and style|layout|design} look
    great though! Hope you get the {problem|issue} {solved|resolved|fixed} soon. {Kudos|Cheers|Many thanks|Thanks}|
    This is a topic {that is|that’s|which is} {close to|near to} my heart…
    {Cheers|Many thanks|Best wishes|Take care|Thank you}! {Where|Exactly where} are your
    contact details though?|
    It’s very {easy|simple|trouble-free|straightforward|effortless} to find out any {topic|matter} on {net|web} as compared to {books|textbooks}, as I found this
    {article|post|piece of writing|paragraph} at this
    {website|web site|site|web page}.|
    Does your {site|website|blog} have a contact page?

    I’m having {a tough time|problems|trouble} locating it but,
    I’d like to {send|shoot} you an {e-mail|email}. I’ve got some {creative ideas|recommendations|suggestions|ideas} for your blog you might be interested in hearing.

    Either way, great {site|website|blog} and I look forward to seeing it {develop|improve|expand|grow} over time.|
    {Hola|Hey there|Hi|Hello|Greetings}! I’ve been {following|reading} your {site|web site|website|weblog|blog} for {a
    long time|a while|some time} now and finally got the {bravery|courage} to go ahead
    and give you a shout out from {New Caney|Kingwood|Huffman|Porter|Houston|Dallas|Austin|Lubbock|Humble|Atascocita}
    {Tx|Texas}! Just wanted to {tell you|mention|say} keep up the {fantastic|excellent|great|good} {job|work}!|
    Greetings from {Idaho|Carolina|Ohio|Colorado|Florida|Los angeles|California}!
    I’m {bored to tears|bored to death|bored} at work so I decided to {check out|browse} your
    {site|website|blog} on my iphone during lunch break.
    I {enjoy|really like|love} the {knowledge|info|information}
    you {present|provide} here and can’t wait to take a look when I get home.
    I’m {shocked|amazed|surprised} at how {quick|fast} your blog loaded on my
    {mobile|cell phone|phone} .. I’m not even using WIFI,
    just 3G .. {Anyhow|Anyways}, {awesome|amazing|very good|superb|good|wonderful|fantastic|excellent|great} {site|blog}!|
    Its {like you|such as you} {read|learn} my {mind|thoughts}!
    You {seem|appear} {to understand|to know|to grasp} {so much|a lot}
    {approximately|about} this, {like you|such as you} wrote the {book|e-book|guide|ebook|e book}
    in it or something. {I think|I feel|I believe}
    {that you|that you simply|that you just} {could|can} do with {some|a few} {%|p.c.|percent} to {force|pressure|drive|power} the message {house|home}
    {a bit|a little bit}, {however|but} {other than|instead of} that,
    {this is|that is} {great|wonderful|fantastic|magnificent|excellent}
    blog. {A great|An excellent|A fantastic} read. {I’ll|I will} {definitely|certainly} be back.|
    I visited {multiple|many|several|various} {websites|sites|web sites|web pages|blogs} {but|except|however} the audio {quality|feature} for audio songs {current|present|existing} at
    this {website|web site|site|web page} is {really|actually|in fact|truly|genuinely} {marvelous|wonderful|excellent|fabulous|superb}.|
    {Howdy|Hi there|Hi|Hello}, i read your blog {occasionally|from time to time} and
    i own a similar one and i was just {wondering|curious} if you get a lot of spam {comments|responses|feedback|remarks}?
    If so how do you {prevent|reduce|stop|protect
    against} it, any plugin or anything you can {advise|suggest|recommend}?

    I get so much lately it’s driving me {mad|insane|crazy} so any {assistance|help|support} is very much appreciated.|
    Greetings! {Very helpful|Very useful} advice {within this|in this particular}
    {article|post}! {It is the|It’s the} little changes {that make|which will make|that produce|that will make} {the biggest|the largest|the greatest|the most important|the most significant} changes.
    {Thanks a lot|Thanks|Many thanks} for sharing!|
    {I really|I truly|I seriously|I absolutely} love {your blog|your site|your website}..
    {Very nice|Excellent|Pleasant|Great} colors & theme.
    Did you {create|develop|make|build} {this website|this site|this web site|this amazing site} yourself?
    Please reply back as I’m {looking to|trying to|planning to|wanting to|hoping
    to|attempting to} create {my own|my very own|my own personal} {blog|website|site} and
    {would like to|want to|would love to} {know|learn|find
    out} where you got this from or {what the|exactly what the|just what the} theme {is called|is named}.
    {Thanks|Many thanks|Thank you|Cheers|Appreciate it|Kudos}!|
    {Hi there|Hello there|Howdy}! This {post|article|blog post} {couldn’t|could not} be written {any
    better|much better}! {Reading through|Looking at|Going through|Looking through} this {post|article} reminds me of my previous roommate!
    He {always|constantly|continually} kept {talking about|preaching about} this.

    {I will|I’ll|I am going to|I most certainly will} {forward|send} {this article|this information|this post} to him.
    {Pretty sure|Fairly certain} {he will|he’ll|he’s going
    to} {have a good|have a very good|have a great} read.
    {Thank you for|Thanks for|Many thanks for|I appreciate you for} sharing!|
    {Wow|Whoa|Incredible|Amazing}! This blog looks {exactly|just} like
    my old one! It’s on a {completely|entirely|totally} different {topic|subject} but it has pretty much the same {layout|page layout} and design. {Excellent|Wonderful|Great|Outstanding|Superb}
    choice of colors!|
    {There is|There’s} {definately|certainly} {a lot to|a great deal to} {know about|learn about|find out about} this
    {subject|topic|issue}. {I like|I love|I really like} {all the|all of the}
    points {you made|you’ve made|you have made}.|
    {You made|You’ve made|You have made} some {decent|good|really good} points there.
    I {looked|checked} {on the internet|on the web|on the net} {for more info|for more information|to
    find out more|to learn more|for additional information} about the issue and found {most individuals|most people} will go along with your views on {this
    website|this site|this web site}.|
    {Hi|Hello|Hi there|What’s up}, I {log on to|check|read} your {new stuff|blogs|blog}
    {regularly|like every week|daily|on a regular basis}. Your {story-telling|writing|humoristic} style
    is {awesome|witty}, keep {doing what you’re doing|up the good work|it up}!|
    I {simply|just} {could not|couldn’t} {leave|depart|go away} your {site|web site|website} {prior to|before}
    suggesting that I {really|extremely|actually} {enjoyed|loved} {the standard|the usual} {information|info} {a person|an individual} {supply|provide} {for your|on your|in your|to your} {visitors|guests}?

    Is {going to|gonna} be {back|again} {frequently|regularly|incessantly|steadily|ceaselessly|often|continuously} {in order to|to} {check up on|check out|inspect|investigate cross-check} new posts|
    {I wanted|I needed|I want to|I need to} to thank you for
    this {great|excellent|fantastic|wonderful|good|very good}
    read!! I {definitely|certainly|absolutely} {enjoyed|loved} every {little bit of|bit of}
    it. {I have|I’ve got|I have got} you {bookmarked|book marked|book-marked|saved as a favorite} {to check out|to look
    at} new {stuff you|things you} post…|
    {Hi|Hello|Hi there|What’s up}, just wanted to {mention|say|tell you}, I {enjoyed|liked|loved}
    this {article|post|blog post}. It was {inspiring|funny|practical|helpful}.
    Keep on posting!|
    {Hi there|Hello}, I enjoy reading {all of|through} your {article|post|article post}.
    I {like|wanted} to write a little comment to support you.|
    I {always|constantly|every time} spent my half an hour to read this {blog|weblog|webpage|website|web site}’s {articles|posts|articles or
    reviews|content} {everyday|daily|every day|all the time} along with a {cup|mug} of coffee.|
    I {always|for all time|all the time|constantly|every time} emailed
    this {blog|weblog|webpage|website|web site} post page to all my {friends|associates|contacts},
    {because|since|as|for the reason that} if like to read it {then|after that|next|afterward}
    my {friends|links|contacts} will too.|
    My {coder|programmer|developer} is trying to {persuade|convince} me to move to .net from
    PHP. I have always disliked the idea because of the {expenses|costs}.
    But he’s tryiong none the less. I’ve been using {Movable-type|WordPress} on {a
    number of|a variety of|numerous|several|various} websites for about a year
    and am {nervous|anxious|worried|concerned} about switching to another platform.
    I have heard {fantastic|very good|excellent|great|good} things about
    blogengine.net. Is there a way I can {transfer|import} all
    my wordpress {content|posts} into it? {Any kind of|Any} help would be {really|greatly} appreciated!|
    {Hello|Hi|Hello there|Hi there|Howdy|Good day}!
    I could have sworn I’ve {been to|visited} {this blog|this
    web site|this website|this site|your blog} before
    but after {browsing through|going through|looking at} {some of the|a few of
    the|many of the} {posts|articles} I realized it’s new to me.
    {Anyways|Anyhow|Nonetheless|Regardless}, I’m {definitely|certainly} {happy|pleased|delighted} {I found|I discovered|I came across|I stumbled upon} it and I’ll be {bookmarking|book-marking} it and checking back {frequently|regularly|often}!|
    {Terrific|Great|Wonderful} {article|work}! {This is|That
    is} {the type of|the kind of} {information|info} {that are
    meant to|that are supposed to|that should} be shared {around
    the|across the} {web|internet|net}. {Disgrace|Shame} on {the {seek|search} engines|Google} for
    {now not|not|no longer} positioning this {post|submit|publish|put up} {upper|higher}!
    Come on over and {talk over with|discuss with|seek advice from|visit|consult with} my {site|web site|website} .
    {Thank you|Thanks} =)|
    Heya {i’m|i am} for the first time here. I {came across|found} this board and I find It {truly|really} useful & it helped me out {a lot|much}.
    I hope to give something back and {help|aid} others like you {helped|aided} me.|
    {Hi|Hello|Hi there|Hello there|Howdy|Greetings}, {I think|I believe|I do believe|I
    do think|There’s no doubt that} {your site|your website|your web
    site|your blog} {might be|may be|could be|could possibly be} having {browser|internet browser|web browser} compatibility {issues|problems}.
    {When I|Whenever I} {look at your|take a look at your} {website|web site|site|blog} in Safari, it looks fine {but when|however when|however,
    if|however, when} opening in {Internet Explorer|IE|I.E.}, {it has|it’s got} some overlapping issues.
    {I just|I simply|I merely} wanted to {give you
    a|provide you with a} quick heads up! {Other than that|Apart from that|Besides
    that|Aside from that}, {fantastic|wonderful|great|excellent} {blog|website|site}!|
    {A person|Someone|Somebody} {necessarily|essentially} {lend a hand|help|assist}
    to make {seriously|critically|significantly|severely} {articles|posts}
    {I would|I might|I’d} state. {This is|That is} the {first|very first} time I frequented your {web
    page|website page} and {to this point|so far|thus far|up to now}?
    I {amazed|surprised} with the {research|analysis} you made to {create|make} {this actual|this particular} {post|submit|publish|put up} {incredible|amazing|extraordinary}.
    {Great|Wonderful|Fantastic|Magnificent|Excellent} {task|process|activity|job}!|
    Heya {i’m|i am} for {the primary|the first} time here.
    I {came across|found} this board and I {in finding|find|to
    find} It {truly|really} {useful|helpful} & it helped me out
    {a lot|much}. {I am hoping|I hope|I’m hoping} {to give|to offer|to provide|to present} {something|one thing} {back|again} and
    {help|aid} others {like you|such as you} {helped|aided} me.|
    {Hello|Hi|Hello there|Hi there|Howdy|Good day|Hey there}!

    {I just|I simply} {would like to|want to|wish to} {give you
    a|offer you a} {huge|big} thumbs up {for the|for your}
    {great|excellent} {info|information} {you have|you’ve got|you have got} {here|right here} on this post.
    {I will be|I’ll be|I am} {coming back to|returning to} {your blog|your
    site|your website|your web site} for more soon.|
    I {always|all the time|every time} used to {read|study} {article|post|piece of writing|paragraph} in news
    papers but now as I am a user of {internet|web|net} {so|thus|therefore} from now I am
    using net for {articles|posts|articles or reviews|content}, thanks to web.|
    Your {way|method|means|mode} of {describing|explaining|telling}
    {everything|all|the whole thing} in this {article|post|piece
    of writing|paragraph} is {really|actually|in fact|truly|genuinely} {nice|pleasant|good|fastidious},
    {all|every one} {can|be able to|be capable of} {easily|without difficulty|effortlessly|simply} {understand|know|be
    aware of} it, Thanks a lot.|
    {Hi|Hello} there, {I found|I discovered} your {blog|website|web site|site} {by means of|via|by the use of|by way of} Google {at
    the same time as|whilst|even as|while} {searching for|looking for} a {similar|comparable|related}
    {topic|matter|subject}, your {site|web site|website}
    {got here|came} up, it {looks|appears|seems|seems to be|appears to be like}
    {good|great}. {I have|I’ve} bookmarked it in my google bookmarks.

    {Hello|Hi} there, {simply|just} {turned into|became|was|become|changed into} {aware of|alert to} your
    {blog|weblog} {thru|through|via} Google, {and found|and located} that {it is|it’s} {really|truly} informative.
    {I’m|I am} {gonna|going to} {watch out|be careful}
    for brussels. {I will|I’ll} {appreciate|be grateful}
    {if you|should you|when you|in the event you|in case you|for those who|if you happen to} {continue|proceed} this
    {in future}. {A lot of|Lots of|Many|Numerous} {other folks|folks|other people|people} {will be|shall be|might be|will probably be|can be|will likely be} benefited {from your|out of your} writing.
    Cheers!|
    {I am|I’m} curious to find out what blog {system|platform} {you have been|you happen to be|you are|you’re} {working with|utilizing|using}?
    I’m {experiencing|having} some {minor|small} security {problems|issues} with my latest {site|website|blog} and {I would|I’d} like to find something more {safe|risk-free|safeguarded|secure}.
    Do you have any {solutions|suggestions|recommendations}?|
    {I am|I’m} {extremely|really} impressed with your writing skills {and also|as well as} with the layout on your {blog|weblog}.
    Is this a paid theme or did you {customize|modify} it yourself?
    {Either way|Anyway} keep up the {nice|excellent} quality writing,
    {it’s|it is} rare to see a {nice|great} blog like this one {these days|nowadays|today}.|
    {I am|I’m} {extremely|really} {inspired|impressed} {with your|together
    with your|along with your} writing {talents|skills|abilities}
    {and also|as {smartly|well|neatly} as} with the {layout|format|structure} {for your|on your|in your|to your}
    {blog|weblog}. {Is this|Is that this} a paid {subject|topic|subject matter|theme} or did you
    {customize|modify} it {yourself|your self}? {Either way|Anyway} {stay|keep} up the {nice|excellent} {quality|high quality} writing, {it’s|it is} {rare|uncommon} {to peer|to see|to look} a {nice|great} {blog|weblog} like this one {these days|nowadays|today}..|
    {Hi|Hello}, Neat post. {There is|There’s} {a problem|an issue} {with your|together with your|along with
    your} {site|web site|website} in {internet|web} explorer, {may|might|could|would} {check|test}
    this? IE {still|nonetheless} is the {marketplace|market} {leader|chief} and
    {a large|a good|a big|a huge} {part of|section of|component to|portion of|component of|element of} {other folks|folks|other people|people}
    will {leave out|omit|miss|pass over} your {great|wonderful|fantastic|magnificent|excellent} writing {due to|because of} this problem.|
    {I’m|I am} not sure where {you are|you’re} getting your {info|information},
    but {good|great} topic. I needs to spend some time learning {more|much more} or understanding more.
    Thanks for {great|wonderful|fantastic|magnificent|excellent} {information|info}
    I was looking for this {information|info} for my mission.|
    {Hi|Hello}, i think that i saw you visited my {blog|weblog|website|web site|site} {so|thus} i came to “return the favor”.{I am|I’m} {trying to|attempting to} find
    things to {improve|enhance} my {website|site|web site}!I
    suppose its ok to use {some of|a few o\

  • http://bit.ly/1zjysUI Find Out More

    Any fifth grader will tell you how to dryout your
    home and the space covered is less then simple mold removal techniques.
    It’s important to click here have a black mold remediation on a home.
    Mold in air conditioning ducts. Clean and dry any spot in your home and your health.

    You can add 2 tablespoons of bleach to 1 gallon of hot water
    and heat from the dryer must always be shown.

  • http://macabresonger.tumblr.com navigate to this website

    Fantastic page, Carry on the fantastic work. Many thanks!

  • http://www.pbtpairconditioning.com/hvac/Zip_Code/Air-Conditioning-90048.php air conditioning Los Angeles

    I’m extremely impressed with your writing skills as well as
    with the layout on your weblog. Is this a paid theme or did you customize it yourself?
    Either way keep up the nice quality writing, it’s rare to see
    a nice blog like this one these days.